Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when requesting a quote, contacting us, or using our website. This may include your name, email address, phone number, mailing address, ZIP code, vehicle information, property details, and insurance preferences.

We also collect technical data such as your IP address, browser type, and referring URL for security and analytics purposes.

2. How We Use Your Information

We use your information to:

• Provide insurance quotes and coverage recommendations
• Communicate with you about your quote or policy
• Connect you with appropriate insurance carriers
• Improve our website and customer service
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information to third parties. We share your information only with:

• Insurance carriers from whom you request quotes
• Service providers who assist us in operating our business (e.g., IT support, data hosting)
• Regulatory authorities when required by law

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes SSL encryption, secure database connections, and access controls. However, no method of transmission over the Internet is 100% secure.

5. SMS / Text Messaging Policy

When you provide your mobile phone number and opt in to receive text messages, we may send you SMS communications related to your insurance quote, policy updates, appointment reminders, or account information.

Message frequency: Varies based on your engagement with us.
Message & data rates: May apply depending on your carrier plan.
Opt-out: Reply STOP to any message to unsubscribe. Reply HELP for assistance.
Carriers supported: All major U.S. carriers.

Your consent to receive text messages is not a condition of purchasing any goods or services. We do not share your phone number with third parties for their marketing purposes.

6. Cookies & Tracking

Our website does not use third-party tracking cookies. We may use essential session cookies to maintain your preferences and secure form submissions. You can control cookie settings through your browser.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

P&P Insurance Agency
14619 SW 56th St, Miami, FL 33175
Phone: (305) 559-7942
Email: info@pandpinsurance.com